Privacy Policy

1. Introduction and Data Controller

This Privacy Policy explains how Aurentis ("we", "us", "the Company"), the operator of the Aurentis civic reporting network, collects, uses, and safeguards personal data in connection with our website and services. Aurentis is the data controller for the purposes of the Nigeria Data Protection Act 2023 (NDPA) and the regulations of the Nigeria Data Protection Commission (NDPC). Questions about this policy can be directed to [email protected].

2. What Data We Collect

We collect data you provide directly, such as through the contact form (name, email, phone, message), as well as limited technical data through cookies where you have given consent, as described in our Cookie Policy.

Data Category	Purpose	Legal Basis
Contact details	Responding to inquiries	Consent
Message content	Handling your request	Consent
Cookie data	Site functionality and analytics	Consent

3. Purposes and Legal Basis

We process personal data on the basis of your consent, given when you submit a form or accept cookies, and, where relevant, to take steps prior to entering an agreement with you (such as a subscription plan). We do not process personal data for purposes incompatible with those disclosed at collection.

4. Data Sharing and Third Parties

We do not sell personal data. We may share limited data with service providers who support our operations, under confidentiality obligations consistent with the NDPA, and only where necessary to deliver a service you have requested.

5. Retention

We retain personal data only as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law, after which it is securely deleted or anonymised.

6. Security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse, in line with NDPA requirements.

7. International Transfers

Where personal data is transferred outside Nigeria, we take steps to ensure an adequate level of protection is maintained, consistent with NDPC guidance on cross-border data transfers.

8. Your Rights

Under the NDPA, you have the right to access, correct, or request deletion of your personal data, to withdraw consent at any time, and to object to certain processing. To exercise these rights, contact us via our contact page or email [email protected]. You may also lodge a complaint with the Nigeria Data Protection Commission.

9. Opt-Out and Data Deletion

Providing personal data through our forms is optional, though it may limit our ability to respond to your inquiry. You can disable non-essential cookies at any time through our Cookie Policy preferences panel or the "Cookie Settings" link in the footer. To request deletion of your data, please reach out via the contact page.